Return & Refund Policy

1. Eligibility for Returns

We accept returns within 14 days of receiving your order if the product is:

Unused and in its original packaging

Not a final-sale item

2. Refund Process

Contact us at info.asmaura@gmail.com with your order number.

Once your return is approved, you’ll receive instructions on where to send your item.

Refunds are processed within 5-7 business days after receiving the return.

3. Exchanges

Exchanges are available for defective or damaged products. Contact us within 48 hours of delivery for assistance.

4. Non-Returnable Items

Opened skincare products (for hygiene reasons)

Gift cards and promotional items

If the package is opened it will not be returned.